I Bought Nitro But Didn't Get It (2024)

FAQs

Can I refund my Nitro? ›

You may be approved for a refund if one of the following conditions applies: The Product is proven to be defective by Nitro's technical support department; Accidental duplicate orders were proven to be made at Nitro's online store; or. If you cancel within fourteen (14) days of your initial paid order for the Product.

A Nitro subscription only comes with 2 Boosts that you can share to any server you belong to. The Boosts do not stack over time, and they are not permanent.

What if I already have an Active Nitro Subscription? Whenever you accept a gift while you have a running subscription, or accept a gift that differs from your current subscription, that gifted subscription will be added to your Discord account as Account Credit.

Can I redeem and stack multiple gifts of Nitro? Oh, absolutely. If you're already subscribed to Nitro and get gifted more, it just rolls over to the end of your subscription as credit. The next time you would have been billed, Discord will use the credit instead.

If you purchased Nitro through the desktop app, you must cancel it through the desktop app or browser. If you purchased through a mobile device, you can only cancel through a mobile device.

Typically, when you cancel a subscription, you're not issued a refund automatically. You may receive it if you're eligible and apply for it first. Your eligibility for a refund depends on the company's policy and several other factors, such as when you've canceled and the reason for canceling.

Nitro and Server Boosts

If you would like to request a refund for any Nitro or Server Boost purchase you've made, you must reach out to our Support Team and provide all requested information associated with your purchase within 5 days of your initial purchase at dis.gd/billing.

With Discord Nitro, you get two free server boosts with each monthly payment. This will keep you at Level 1 as long as you're paying for the renewal of Nitro. If you're not using Nitro and are buying server boosts à la carte, you'll need to set up automatic renewal for the server boosts.

But in a recent update, it will now only take 7 server boosts to reach Level 2, and 14 boosts to reach Level 3. That'd be a total of $34.93 for Level 2 and $69.86 for Level 3.

Will I lose all perks immediately after canceling Discord Nitro? No, you can continue using all the Discord Nitro features until the end of your current billing cycle.

What happens to an unclaimed Nitro gift? ›

Managing Your Nitro Gift

If you missed the shareable link for any reason, you can always access it at any time as long as the gift hasn't been claimed already. Head to User Settings > Gift Inventory you'll see your unclaimed Nitro gift here. You'll be able to revoke a Nitro gift link & generate a new one.

A ban from Nitro Type and Nitro Math entails an indefinitely-lasting inability to access one's own account due to admin intervention. Similar to other games, admins give bans after they believe that a user has broken the rules.

The Basic version features 50MB uploads, custom emoji's, and a unique Nitro badge on your profile. Nitro, on the other hand, offers more substantial upgrades like 500MB uploads, HD video streaming, access to activities, custom profiles, and so on. The Basic version costs $2.99 a month and Nitro costs $9.99.

The most interesting is the Nitro Pass, which allows you to gift temporary subscriptions to your group of friends. If you are an active Discord Nitro member, you will receive passes that you can share with up to 3 friends at any time.

The refund policy also applies to both iOS and Android, once a gift of Nitro has been claimed by another user you (or this user) won't be able to unclaim the gift.

Will I lose all perks immediately after canceling Discord Nitro? No, you can continue using all the Discord Nitro features until the end of your current billing cycle.

Yes, you may cancel at any time before the end of your trial. When this occurs, you'll finish out your trial period, and we will not charge you on the renewal date. How do I cancel my trial? If you'd like to cancel, open User Settings > select Subscriptions then Cancel next to your subscription.