Ideagen Quality Management (2024)

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4,1 (167)

4,4 (167)

4,6 (167)

25.000,00$

Jahr

4,1 (422)

4,2 (422)

4,5 (422)

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

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They Just Get It!

5,0vor 5 Jahren

Kommentare:The folks at Qualtrax are passionate about their product and it shows whenever you interact with them. They are eager to help and eager to make their product better. They listen to their customer-base and make improvements and enhancements based off that feedback. That's not something you experience very much with today's technology. The people at Qualtrax just understand the importance of what you're doing.

Vorteile:

We have been using Qualtrax since 2012 and we moved to the Hosted version of Qualtrax in 2017. Having control over every aspect of your documents lifecycle, whether hosted or not, is powerful. And Qualtrax is a powerful application. Complete control over you documents, processes, workflows, testing and training. The most exciting part for me from an administrative and IT front - this is THE most worry-free application we use. It works flawlessly and reliably!

Nachteile:

I wish there were more video tutorials or vlogs on how to get the most out of Qualtrax (Workflows - yes please!). Qualtrax support is top notch though and they have no problems with getting what you need in a timely fashion. I just want more!

Qualsys is life-changing!

5,0vor 5 Jahren

Kommentare:Overall, it has made an improvement and met a lot of our needs. The most difficult part is getting end users engaged in the system.

Vorteile:

I love the usability of the software. It is very intuitive, and has all of the features we wanted, or didn't know we wanted!The configurability of the system has also been a huge positive for us. With our old system we weren't able to fully configure, and the elements that we could configure required an IT administrator and/or a particular licence.I will bullet point the rest:Ability to link related documentsSetting review dates for documentsDashboardLimiting permissions/viewing abilityAbility for end users to leave feedback on documentationAutomatically PDFing documentsEmbedding codesTraining/help is within the systemOverall the software is miles ahead of the others, with so many positive points!

Nachteile:

The cons:There is not an option to select the information shown in an issue reportThe forms are "fully configurable", for example some information has to be there, and it has to be at the top of the form rather than in another sectionKickstarting workflows is a little more clunky than the "pass to" functionThe "if" option could have a lot more power (but I understand this is a recent development)You can't do a blank search for all documents (filtering with topics for example)

Great software

3,0vor 5 Jahren

Kommentare:This is housing all our certificates, training and actions. So far so good!

Vorteile:

A very easy business system to administer. I particularly like the Actions and Document Manager module.

Nachteile:

We needed a lot of customization to ensure the Training Manager module worked for us.

Quality Management

4,0vor 3 Monaten

Kommentare:Poor customer support. Often left with issues unresolved or attempt to resolve myself. Good product for document control and error reporting.

Vorteile:

Good product. Reliable. Easily accessible. Desktop client most user friendly.

Nachteile:

Poor customer support. Occurrence module has a known defect for creating forms - yet to be fixed so currently unusable. Dashboards only available in Web version. Rejected drafts do not display on workload page. Documents due for review do not display on user workload page. Training / events module is difficult to use. Web version 7 is not user friendly at all. Analysis data not always accurate.

In Betracht gezogene Alternativen:

Medical Devices EQMS

5,0vor 5 Jahren

Kommentare:Very happy overall with the document and issue manager modules utilised within EQMS. Have already had a product upgrade and the customer support from the rep is excellent.

Vorteile:

The software can be used across a variety of platforms.

Nachteile:

Some parts and functionality seem a bit dated but are aware that Qualsys are addressing this.

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